FAQs

To register, simply click on the ‘Get Started’ button on the home page or navigation bar and fill out the registration form.

This will create an online fundraising page that you can share with your friends, family and colleagues on social media or via email. We can’t wait to have you on board.

Head to our ‘resources’ page. You’ll find loads of handy downloads and ideas there. If you’re still feeling stuck or need some extra support, please reach out to Bec. 

Yes. If you need to change the type of fundraiser you’re doing, please reach out to Bec, and she will be able to talk through the best way to do this.

You can find all of the ways that the WMHA team can help you here. 

Our friendly Fundraising Officer Bec is here to help! If you need a hand getting started or have any questions, you can email her directly and she will get back to you.

Feel free to reach out to our Fundraiser Officer, Bec. You can email her directly and she will get back to you. Alternative contact details can be found on the 'Contact Us' page. 

Yes, you can change the date of your event by going to the ‘edit my page tab’ on your fundraising dashboard.

Scroll down the page to the start and end dates and enter the new dates for your event. When you are ready click ‘update event details’. If you run into any problems, please contact us.

You sure can! You can do this via your dashboard. Head to the ‘edit my page tab’. Once you have entered your new fundraising target, remember to click ‘update details’.You can do this as many times as you like.

We recommend that you encourage people to donate directly to your Women’s Mental Health Australia online fundraising page. That way, you will be able to keep a running tally of how much you have raised, and donors will automatically receive a tax receipt via email. You can also collect cash donations and donate them directly to your online fundraising page using your credit card.

They sure will! And all donations of $2 or more are tax-deductible. As soon as they’ve donated to your page, they’ll receive a donation receipt via email.  

If someone makes a cash donation and asks for a receipt, please contact us with their name, donation amount, postal address and email and we will process and send a receipt manually.

Alternatively, you can process their cash donation in their name on your fundraising profile with your credit card and they will automatically receive their receipt. The funds will also appear against your profile instantly.

If preferred, you can donate the cash via EFT. Once completed, contact us within 5 business days with the following details and we will manually credit it to your profile and generate a receipt for your donor.

Screenshot of EFT receipt:
Your Full Name:
Your Email Address:
Your Profile URL:
Your Donor’s Full Name:
Your Donor's Email Address:
Donation Amount:

Once you have registered, we can discuss how you would like to use our logo. If the use is approved, we will provide you with our “Proudly Supporting” Women’s Mental Health Australia logo for use on promotional materials.

Please note that anything that uses this logo will need to be approved by our team before it is shared publicly.

You will find all of our downloadable resources, including posters and other promotional materials via our resources tab in the navigation bar. 

If the event you are hosting is a public event, generally, you will require public liability insurance. Unfortunately, WMHA cannot provide you with this insurance for your event. This is something you will need to arrange yourself and rules and providers vary from state to state.

As part of the registration process, our Fundraising Officer will reach out to you and provide you with a letter of authority to fundraise. You'll be able to use this letter to approach local businesses for their support. 

Click the ‘forgot password’ button on the login page and follow the steps. Once this is completed, you will receive an email with a unique link that will allow you to update your password. If you get stuck, please reach out to us.